Employment | TBN

ECOMMERCE MANAGER TUSTIN, CA

 

 

July 20, 20

 

Requisition ID: 1384

Weekly Hours Required: 15-20 Hrs. (Part-Time)

Ideal Start Date: August/Sept

 

The Role:

The part-time eCommerce Manager is a key member of the TBN team providing operational support and oversight of our current and future online storefronts. Working closely with cross-functional teams, the eCommerce Manager will ensure continuous improvement to deliver the best possible retail product strategy, sales, and promotional events, inventory management, and sales conversions. We’re looking for that unique person, someone who is highly analytical, entrepreneurial, caring by nature, friendly, a creative problem-solver, works well independently and is able to multitask. A background in inventory management, eCommerce operations, and/or promotional products industry is highly desirable.

 

Key Responsibilities:

  • Support product development strategies for one or more brands
  • Understand the supply chain for each product, sourcing, forecasting and lead times
  • Monitor excess inventory and unfillable inventory; review sell-through of products and adjust strategy as required
  • Work cross-functionally with Brand teams to determine and confirm goals and priorities, and obtain necessary approvals
  • Develop and evaluate promotional and sales plans for storefronts. Review store KPIs on a regular basis.
  • Critical thinking - whether simple or complex, develop clear solutions to unique problems
  • Participate in ongoing training so that you grow and develop as a professional
  • Manage a flexible schedule and work-environment - be accountable
  • Support Customer Service efforts by answering customer calls, replying to emails, online chats and questions on social channels
  • Partner with Marketing and Design team to identify asset needs and make needed updates
  • Manage and schedule store and product promotions based on demand and
  • Think quick on your feet to customize creative solutions to issues
  • Take on additional responsibilities and training to continuously improve the business operations

 

Additional Detail:

  • Bachelor’s Degree Preferred
  • Experience growing an online sales channel with clear revenue targets; minimum 3 years experience in inventory management required (eCommerce, Big Commerce preferred) and/or retail product development
  • 1-2+ years in a customer service related role is preferred (i.e. apparel, accessories, eCommerce, etc...).
  • Stellar written and verbal communication skills – skillful on the phone and composing emails
  • Experience with accounting basics and financial impact of inventory
  • Demonstrate a positive approach toward co-workers, customers, and potential customers
  • Passion for understanding problems and are solution-oriented
  • A self-starter with an entrepreneurial spirit! Ready to jump in – no job too big or too small
  • Proficient using technology and Office platforms such as Google Apps, Microsoft Office, Excel/Word, Adobe Photoshop and above-average typing speed/skill

 

 

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SENIOR ACCOUNTANT FORT WORTH, TX

 

July 02, 2020

 

Requisition ID: 1382

Trinity Broadcasting Network, the world’s largest Christian television network, is looking for a senior level accountant. 

 

Responsibilities and Duties

This individual will be responsible for various aspects of accounting for a multi-national non-profit organization. Duties will include financial statement preparation for multiple companies, general ledger account reconciliations, bank, and financial institution interface, annual audit preparation, tax return preparation and filings, property tax filings, fixed assets and depreciation, accounts receivable/payable interface, intercompany activity, monthly account analysis, and other duties as assigned. Knowledge of US GAAP financial statement preparation and strong Excel skills are required. JD Edwards and Oracle Cloud financial software is a plus. 

 

Qualifications/Requirements

The ideal candidate will have 5+ years of comparable experience, exhibit strong character, integrity, morals, and work ethic. They will also display sound judgment, like to work in a team environment demonstrating excellent communication and interpersonal skills, as well as good analytic and problem-solving abilities. 

  

Salary is based on education and experience.

 

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DONOR ENTRY REPRESENTATIVE FORT WORTH, TX

 

July 02, 2020

 

General Job Summary  

  • Handle incoming and outgoing communication with TBN partners dealing with inquiries and requests relating to donations, gift offers, network programs, donor files and other matters 
  • Data entry on multiple software platforms for donor mail, phone calls, email, and website communication from TBN partners around the world  

 

Requirements & Skills 

  • Previous high-volume customer service or call center experience 
  • Strong data entry and computer skills in a multi-tasking environment 
  • Excellent telephone etiquette and ability to interact in a warm, friendly, professional manner leaving a positive impression consistent with the Christian ministry of TBN 
  • Fluent in English with excellent written and communication skills – Bilingual English/Spanish a significant plus 
  • 40 wpm typing, 10-key proficiency 
  • Ability to discreetly handle sensitive and confidential information 
  • Enjoy an open-office, team-environment with significant interpersonal interaction

 

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VOD PLATFORM SPECIALIST TUSTIN, CA

 

June 05, 2020

 

Requisition ID: 1380

TBN is searching for a VOD Platform Specialist to join our growing marketing team to oversee TBN’s VOD platform. This individual will be responsible for all activities associated with distribution, promotion, and creation of compelling content for TBN’s video on demand platform and report to the Director of Marketing.  

The ideal candidate would enjoy working with the marketing team to help continue building a strong, consistent following that aligns with the organization's goals and visions. The position will also be responsible for working with our content distributors to ensure timely and accurate airing of TBN shows, series, and original production pieces. 

 

Responsibilities and Duties  

  • Manage and organize all videos on the TBN VOD platform  
  • Create and maintain consumer-facing product messaging and value proposition guidelines  
  • Adopt a viewer-centric approach to product planning by identifying, analyzing, and prioritizing user/segment needs  
  • Ensure that video thumbnails are engaging, inviting, and accurate to the subject matter in the video  
  • Maintain standards for metadata so that videos are easily searchable  
  • Work with video loggers to develop and improve video ingest processes  
  • Field and work to resolve user issues  
  • Responsible for periodic/monthly email updates regarding new content  
  • Work with the marketing team to develop a content communication strategy  
  • Creation and evaluation of attention-grabbing video titles and compelling descriptions.  
  • End-user data analyzation for platform improvements (e.g. A/B testing of thumbnails)  

 

Skill Sets  

  • Demonstrated ability to analyze data; create and execute optimization plans based on data analysis  
  • 2+ years’ experience with uploading content to video platforms like YouTube and Vimeo  
  • 1+ year customer service experience  
  • Basic understanding of how coding and API calls work   
  • Ability to write consumer-facing copy  
  • Basic knowledge of Photoshop, Canva, or other photo editing tools  
  • Entrepreneurial spirit to find ways to continually grow the platform  
  • Project Management  
  • Firm knowledge of the OTT landscape 

 

Pluses  

  • Knowledge of Google Ads  
  • Experience with HubSpot or with other marketing automation tools  

 

About TBN

Trinity Broadcasting Network (TBN) is the leader in faith-based television programming. We combine creativity and data to fulfill our mission of reaching as many people as we can with the life-changing Gospel of Jesus Christ. Headquartered in Orange County, California, we have over 30 24-hour television foreign partner networks reaching every part of the globe. TBN is a workplace committed to creating an environment where people can play a vital role in impacting the world and doing some of the best work of their careers. 

 
 
 
 
 

VIDEO OPERATIONS TECHNICIAN TUSTIN, CA

 

May 08, 2020

 

REQUIREMENTS:

  • Minimum of 3-5 Years experience in a large-scale studio operation in a live production environment.
  • Thorough knowledge in the operations of broadcast camera systems including specifically these brands: Grass Valley, Ikegami, Sony and Panasonic.
  • Proper selections of lens/pedestal/pan head combinations and associated equipment throughout the camera chain is required.
  • Equipment experience with a variety of cameras, a variety of lenses, master set-up units, remote control units, routing switchers, viewfinders, camera pedestals, pan heads, tally systems, intercom systems, basic understanding of signal flow, as well as video testing equipment and scopes, is required.
  • Detailed understanding of color correction and color matching.
  • Basic understanding of studio lighting and color temperatures.
  • Must be a team player, work well with others and excel under pressure.
  • Excellent communication skills with producers, directors, lighting directors and crew.
  • Must be available to work variable shifts including evenings and weekends.
  • Must reside in the Southern California area as this position is based in Tustin, CA.

 

 

JOB DESCRIPTION / SUMMARY OF DUTIES AND RESPONSIBILITIES:

The Video Operator must be knowledgeable in the basics of various video signal formats/frame rates, video processing, and the usage of waveform monitors. Having demonstrated the ability to manage the camera chain and monitoring in the control rooms, hue, saturation, luminance, contrast, color space, color temperature, white level, sync, and the understanding of these parameters directly related to iris, lighting, lens type, and focal length is also required.

 

  • Demonstrate knowledge and understanding of broadcast camera equipment.
  • Proper setup, configuration and diagnosis of various types of television camera systems, video monitors and associated equipment.
  • Expert understanding in proper shading and coloring techniques to ensure proper on-air look while maintaining industry broadcast standards.
  • Confers with producers, directors and other crew members to discuss sequences, desired effects, camera movements and lighting requirements.
  • Work closely with other members of the production team to deliver required visual results for productions.

 

 
 
 
 

STAFF ACCOUNTANT - FORT WORTH, TX

 

March 03, 2020

 

Trinity Broadcasting Network, the world’s largest Christian TV Network, is looking for a staff level accountant for our administrative headquarters in the Alliance Airport region of Fort Worth, Texas

 

This individual will be responsible for various aspects of accounting for a multi-national Christian non-profit organization. Duties and experience will include financial statement preparation for multiple companies, general ledger and bank account reconciliations, annual audit and tax preparation, financial institution software, accounts receivable/payable interface to GL, monthly account analysis, and other duties as assigned. Knowledge of US GAAP financial statement preparation along with strong Financial Accounting Systems and Excel skills are required. Oracle Cloud financial software and JDEdwards is a plus. 

 

The ideal candidate will have a BS or BBA in Accounting and 4-10 years comparable experience, exhibit strong character, integrity, morals, and work ethic. They will also display sound judgment, like to work in a team environment demonstrating excellent communication and interpersonal skills, as well as good analytic and problem-solving abilities. 

 

Salary is based on education and experience

 

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SENIOR SQL DEVELOPER - FORT WORTH, TX

 

October 1, 2019

 

TBN is the world’s largest Christian television network and America’s most-watched faith-and-family channel. Launched by Paul and Jan Crouch in 1973 with one small station broadcasting to the Los Angeles area, TBN today is a growing family of over thirty global networks reaching every inhabited continent with a broad range of inspirational, entertaining, and life-changing programming twenty-four hours a day.

 

Position Summary:

  • Creative solution development
  • Full stack development
  • Heavy MS SQL Server database development

 

Job Duties:

  • Ability to interact with internal business customers to elicit complete and comprehensive requirements
  • Ability to turn requirements into functional design specifications
  • Experience utilizing PDLC approaches, framework and strategies
  • Ensure compliance in in-house developed, custom applications or services with control objectives to ensure continued data integrity and security, and compliance with industry, internal, and regulatory requirements
  • Advise, consult, participate, and/or lead application prototypes and proof of concepts in support of application development projects
  • Looking for a candidate who is innovative, forward-thinking and creative

 

Knowledge and Skills:

  • Comfortable with full stack development
  • Proficient in SSMS, SSRS, SSIS, SSAS, SQL Server 2012, 2014, 2016
  • Strong knowledge of MS SQL concepts
    • Experience designing and developing complex stored procedures, user defines functions, views, data aggregation/manipulation through table joins/queries
    • Excellent knowledge of concepts like triggers, indexes, transactions, error handling and performance tuning
    • Experience designing, developing and testing and maintaining packages SSIS packages
  • Experience with large-scale enterprise (CRM, ERP, etc.) systems implementation
  • Experience with DonorDirect Studio Enterprise is desired
  • Experience with Oracle (or other enterprise accounting systems) is desired
  • Experience doing RESTful API calls
  • Mainframe OS experience such as DB2, CICS and VSAM a plus
  • Familiar with Financial Transaction Management
    • Credit Card Processing, Payment Gateway
    • ACH/EFT Check Processing, PayPal
    • Banking Transaction Processing
  • Experience with large scale printing, Shipping and Receiving systems, mailing and mail receiving business processes a plus
  • Experience interfacing with email campaign systems such as SilverPop, HubSpot, Marketo, a plus

 

Qualifications:

  • A bachelor's degree is preferred, but not required. (Experience may be substituted in lieu of Bachelor’s degree)
  • 5 years of experience SQL 2012 and higher versions
  • 5 years of experience full stack (50% Database, 30% App Server, 20% Front End)
  • Strong verbal and written communication skills
  • Ability to simplify and articulate technical concepts to non-technical business users
  • Excellent documentation skills for both technical and non-technical audiences

 

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INFORMATION SYSTEMS BUSINESS ANALYST - FORT WORTH, TX

 

October 1, 2019

 

Position Overview:

The Information Systems Business Analyst is a vital team player in the IS department. The IS Business Analyst plans and conducts the analysis, design, testing, documentation and deployment of new and existing technology solutions to meet TBN’s business and operational requirements; develops business process requirements and improvements; facilitates development of priorities with managers; coordinates and participates in applications testing and problem resolution; executes quality assurance activities. This position operates as the subject matter expert providing technical and functional system analysis services to enable TBN to develop and implement software and technology solutions to meet business, operational and functional objectives.

In addition, the IS Business Analyst will establish and maintain technical and architectural documentation standards and mentor and provide leadership to technical resources conducting systems analysis.

 

Primary Responsibilities:

 

  • Analyze and document complex as-is and future business processes to turn business requirement into documents for procedures, applications, tools, and reporting
  • Collect and develop detailed business and functional requirements across the enterprise and serve as a liaison between the business and technical teams.
  • Assist Application Support team with troubleshooting and root-cause analysis.
  • Troubleshoot issues with current software applications and interfaces identifying potential solutions and working with the development team to resolve.
  • Assist the development team with writing test cases, test scripts and scorecards.
  • Create, contribute to and organize operational procedures and user manuals
  • Collect and Analyze data to identify risks and perform root-cause analysis on areas of risk.
  • Establish and track action plans, working with cross functional teams.
  • Ability to identify solution options with pros/cons and present to various stakeholders and decision makers.
  • Monitor project progress by tracking activity, resolving problems, publishing progress reports, recommending actions.
  • Schedule, facilitate and document meetings with all levels of staff for purposes of discovery, presentation, review, approval, and problem resolution.
  • Ability to answer questions, provide detail, address changes to requirements, and facilitate dialog across teams when issues and challenges are encountered to ensure the end product is delivered as specified.
  • Create, maintain, and analyze metrics, KPIs and reports for Software Applications.
  • Contribute and facilitate the Continuous Improvement of Software Applications providing recommendations and action plans for enhancements and upgrades.
  • Responsibilities extend to multiple projects, applications enhancements, risk mitigations and/or continuous improvement simultaneously.

 

Qualifications and Skills:

 

  • Bachelor’s Degree in Computer Science, Information Systems, Information Technology Computer Engineering or similar field
  • 5+ years of experience as a Business Analyst, Business Systems Analyst, Senior Application Support or Senior Development positions.
  • Experienced in at least one of the following areas:
    • CRM/Customer Service solutions. Donor management, transaction processing and product fulfilment. (Donor Direct StudioEnterprise experience will be highly desired)
    • Customer Engagement: Direct Mail processing, Call Center (inbound and outbound), email campaigns.
    • Financial systems. All areas including AP, AR, GL, Fixed Assets, Purchasing and Reporting (Oracle Cloud Fusion ERP will be highly desired)
  • Knowledge and experience on financial transaction processing:
    • Payment gateways and credit card processing
    • Electronic Fund Transfers and ACH
    • Paypal
  • Highly proficient gathering and developing detailed business and functional requirements.
  • Excellent analytical skills so that a customer’s business needs are properly interpreted and translated into application and operational requirements
  • Demonstrated ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
  • Excellent written and oral communication skills effectively communicating in individual and group settings in all levels of the enterprise, from C-level position to end users as well as external vendors.
  • Strong knowledge of systems capabilities, software platforms, and processes.
  • Excellent analytical, critical thinking, and problem-solving skills.
  • Demonstrated report writing skills in either SQL Report Writer, Crystal Reports or other reporting or BI platform.
  • Working familiarity with writing SQL queries, creating database views, and reading/writing basic stored procedures.
  • Familiarity with the SDLC and software development.
  • Knowledge of different development languages and software architecture will be highly desired.
  • Proficient organizational and time management skills, multi-taking, and working under minimal supervision.
  • Strong attention to detail.
  • Proficiency with MS Office, MS Visio and other documentation and organizational tools.

 

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