Employment | TBN

DONOR SERVICE REPRESENTATIVE - FORT WORTH, TX

 

September 10, 2019

 

 

General Job Summary  

Handle incoming and outgoing communication with TBN partners dealing with inquiries and requests relating to donations, gift offers, network programs, donor files and other matters.  Data entry on multiple software platforms for donor mail, phone calls, email, and website communication from TBN partners around the world

 

 

Requirements & Skills:

 

  • Previous high-volume customer service or call center experience
  • Strong data entry and computer skills in a multi-tasking environment
  • Excellent telephone etiquette and ability to interact in a warm, friendly, professional manner leaving a positive impression consistent with the Christian ministry of TBN
  • Fluent in English with excellent written and communication skills – Bilingual English/Spanish a significant plus
  • 40 wpm typing, 10-key proficiency
  • Ability to discreetly handle sensitive and confidential information
  • Enjoy an open-office, team-environment with significant interpersonal interaction
 
 
 
 

SENIOR ACCOUNTANT - FORT WORTH, TX

 

September 6, 2019

 

 

Trinity Broadcasting Network, the world’s largest Christian television network, is looking for a senior level accountant.

 

This individual will be responsible for various aspects of accounting for a multi-national non-profit organization. Duties will include financial statement preparation for multiple companies, general ledger account reconciliations, bank and financial institution interface, annual audit preparation, tax-return preparation and filings, property tax filings, fixed assets and depreciation, accounts receivable/payable interface, intercompany activity, monthly account analysis, and other duties as assigned. Knowledge of US GAAP financial statement preparation and strong Excel skills are required. JD Edwards and Oracle Cloud financial software is a plus. 

  

The ideal candidate will have 5+ years comparable experience, exhibit strong character, integrity, morals, and work ethic. They will also display sound judgment, like to work in a team environment demonstrating excellent communication and interpersonal skills, as well as good analytic and problem-solving abilities. 

  

Salary is based on education and experience.
 
 
 

ADMINISTRATIVE ASSISTANT - ORLANDO, FL

August 28, 2019

 

Responsibilities:

 

  • Telephone and front door reception
  • Assist in the preparation of regularly scheduled reports
  • Assist in coding and submitting invoices
  • Act as TBN Liaison and representative to the local community
  • Ensure public files are up to date and in order
  • Prepare and file quarterly and annual FCC Reports
  • Carry out administrative duties such as filing, typing, copying, scanning, ordering supplies etc.
  • Maintain computer and manual filing systems
  • Assist manager and provide support in whatever capacity is required
  • Schedule crew for all studio productions
  • Receive, sort and distribute the mail

 

Qualifications:

  • Previous admin or assistant experience
  • Able to use all office computer software (MS Office Suite, Word, Excel)
  • Excellent time management skills and ability to multi-task and prioritize work
  • Strong organization, attention to detail and problem-solving skills
  • Must have knowledge of daily office duties and be comfortable with basic office equipment
  • Excellent written and verbal communication skills
 
 
 
 
 

SOCIAL MEDIA VIDEO EDITOR - TUSTIN, CA

August 1, 2019

 

TBN is searching for a Social Media Video Editor, specialized in creative expressions appropriate for the online audience to join our growing digital platforms team. The Social Media Video Editor will be responsible for editing web exclusive content for TBN and its programming social media channels. This position will report to the Digital Platforms Manager. The ideal candidate understands the impact of content properly packaged for the modern digital audience and is a strong storyteller.

 

Responsibilities and Duties

  • Creative video editor specialized in social media channels (e.g. YouTube, Facebook and Instagram)
  • Motion graphics
  • Creation of thumbnails
  • Ensure timely delivery of finished clips and episodes that align with the ministry goals, brand voice, and creative vision of TBN and its programming

 

Qualifications/Requirements

  • 2-4 years of professional video editing experience 
  • Detailed working knowledge of Adobe Premier and Adobe After Effects 
  • Experience with keying green screen is a plus
  • Passion for creating content for our target audience
  • Experience with layering effects and alpha cannel graphics
  • Expert time and project management skills to handle multiple assignments and complete complex jobs under deadline pressure
  • Strong ability to work in a high-stress, fast-paced daily TV environment while maintaining production standards and efficiency
  • Meticulous attention to quality, detail and project organization
  • Great working knowledge of finishing, formats, frame rates and codecs

 

Education

B.A. degree in film or related field, or equivalent professional experience

 

Requested Materials

Please provide samples of work that demonstrate creative editorial with strong music, sound design, and graphic sensibilities.

 

About TBN

Trinity Broadcasting Network (TBN) is the leader in faith-based television programming. We combine creativity and data to fulfill our mission of reaching as many people as we can with the life-changing Gospel of Jesus Christ. Headquartered in Orange County, California, we have over 30 24-hour television foreign partner networks reaching every part of the globe. TBN is a workplace committed to creating an environment where people can play a vital role in impacting the world and doing some of the best work of their careers.

 

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MASTER CONTROL OPERATOR - TUSTIN, CA

August 1, 2019

 

 

Job Responsibilities:

  •     Coordinate live and taped programming for broadcast
  •     Maintain on air operation to include running critical spots with network programming
  •     Monitor multiple channels to ensure regulatory compliance and quality signals
  •     Operate Various Automation equipment
  •     Follow FCC monitoring and EAS procedures
  •     Observe transmitters and take readings
  •     Maintain program and transmitter logs
  •     Execute, edit, update, and append playlists
  •     Acquire content from various distributors
  •     Report equipment issues and transmission discrepancies 

 

Experience Requirements:

  • Must have computer and software experience. 
  • Prior exposure to television station operations and newscast production a plus 
  • Related military experience will be considered

 

Qualifications Requirements

 

  • Computer literacy is mandatory
  • Attention to detail is imperative
  • Applicant must be able to multi-task
  • Must be a team player with strong interpersonal skills
  • Operational knowledge and experience with master control activities and functions
  • Ability to learn specialized software applications
  • Aptitude for operating electronic equipment for broadcast and production requirements

 

Education

Technical school or completion of college level technical courses a plus
 
 
 
 

VIDEO LOGGER - TUSTIN, CA

August 1, 2019

 

Duties and Responsibilities:

  • View Programs
  • Input metadata into DaletPlus Media system
  • Create metadata content based on most important information in program
  • Think critically about what will be logged
  • Decide which categories should be used for content
  • Input, Link, FTP content for website
  • Log, move, manage, store and retrieve digital media
  • Segment content for Post Production

 

Skills:

  • Typing at least 35wpm 
  • Good communication with co-workers and supervisors 
  • Proficient in the English language
  • Excellent written and verbal communication skills
  • Ability to meet deadlines
  • Organizational skills and computer proficiency
  • A willingness to help others
  • Ability to take on new tasks that my be asked of you
 
 
 

SENIOR SQL DEVELOPER - FORT WORTH, TX

August 1, 2019

TBN is the world’s largest Christian television network and America’s most-watched faith-and-family channel. Launched by Paul and Jan Crouch in 1973 with one small station broadcasting to the Los Angeles area, TBN today is a growing family of over thirty global networks reaching every inhabited continent with a broad range of inspirational, entertaining, and life-changing programming twenty-four hours a day.

Position Summary:

  • Creative solution development
  • Full stack development
  • Heavy MS SQL Server database development

 

Job Duties:

  • Ability to interact with internal business customers to elicit complete and comprehensive requirements
  • Ability to turn requirements into functional design specifications
  • Experience utilizing PDLC approaches, framework and strategies
  • Ensure compliance in in-house developed, custom applications or services with control objectives to ensure continued data integrity and security, and compliance with industry, internal, and regulatory requirements
  • Advise, consult, participate, and/or lead application prototypes and proof of concepts in support of application development projects
  • Looking for a candidate who is innovative, forward-thinking and creative

 

Knowledge and Skills:

  • Comfortable with full stack development
  • Proficient in SSMS, SSRS, SSIS, SSAS, SQL Server 2012, 2014, 2016
  • Strong knowledge of MS SQL concepts
    • Experience designing and developing complex stored procedures, user defines functions, views, data aggregation/manipulation through table joins/queries
    • Excellent knowledge of concepts like triggers, indexes, transactions, error handling and performance tuning
    • Experience designing, developing and testing and maintaining packages SSIS packages
  • Experience with large-scale enterprise (CRM, ERP, etc.) systems implementation
  • Experience with DonorDirect Studio Enterprise is desired
  • Experience with Oracle (or other enterprise accounting systems) is desired
  • Experience doing RESTful API calls
  • Mainframe OS experience such as DB2, CICS and VSAM a plus
  • Familiar with Financial Transaction Management
    • Credit Card Processing, Payment Gateway
    • ACH/EFT Check Processing, PayPal
    • Banking Transaction Processing
  • Experience with large scale printing, Shipping and Receiving systems, mailing and mail receiving business processes a plus
  • Experience interfacing with email campaign systems such as SilverPop, HubSpot, Marketo, a plus

 

Qualifications:

  • A bachelor's degree is preferred, but not required. (Experience may be substituted in lieu of Bachelor’s degree)
  • 5 years of experience SQL 2012 and higher versions
  • 5 years of experience full stack (50% Database, 30% App Server, 20% Front End)
  • Strong verbal and written communication skills
  • Ability to simplify and articulate technical concepts to non-technical business users
  • Excellent documentation skills for both technical and non-technical audiences

 

to apply for current job opening(s)

 

 

 

INFORMATION SYSTEMS BUSINESS ANALYST - FORT WORTH, TX

August 1, 2019

 

Position Overview:

The Information Systems Business Analyst is a vital team player in the IS department. The IS Business Analyst plans and conducts the analysis, design, testing, documentation and deployment of new and existing technology solutions to meet TBN’s business and operational requirements; develops business process requirements and improvements; facilitates development of priorities with managers; coordinates and participates in applications testing and problem resolution; executes quality assurance activities. This position operates as the subject matter expert providing technical and functional system analysis services to enable TBN to develop and implement software and technology solutions to meet business, operational and functional objectives.

In addition, the IS Business Analyst will establish and maintain technical and architectural documentation standards and mentor and provide leadership to technical resources conducting systems analysis.

 

Primary Responsibilities:

 

  • Analyze and document complex as-is and future business processes to turn business requirement into documents for procedures, applications, tools, and reporting
  • Collect and develop detailed business and functional requirements across the enterprise and serve as a liaison between the business and technical teams.
  • Assist Application Support team with troubleshooting and root-cause analysis.
  • Troubleshoot issues with current software applications and interfaces identifying potential solutions and working with the development team to resolve.
  • Assist the development team with writing test cases, test scripts and scorecards.
  • Create, contribute to and organize operational procedures and user manuals
  • Collect and Analyze data to identify risks and perform root-cause analysis on areas of risk.
  • Establish and track action plans, working with cross functional teams.
  • Ability to identify solution options with pros/cons and present to various stakeholders and decision makers.
  • Monitor project progress by tracking activity, resolving problems, publishing progress reports, recommending actions.
  • Schedule, facilitate and document meetings with all levels of staff for purposes of discovery, presentation, review, approval, and problem resolution.
  • Ability to answer questions, provide detail, address changes to requirements, and facilitate dialog across teams when issues and challenges are encountered to ensure the end product is delivered as specified.
  • Create, maintain, and analyze metrics, KPIs and reports for Software Applications.
  • Contribute and facilitate the Continuous Improvement of Software Applications providing recommendations and action plans for enhancements and upgrades.
  • Responsibilities extend to multiple projects, applications enhancements, risk mitigations and/or continuous improvement simultaneously.

 

Qualifications and Skills:

 

  • Bachelor’s Degree in Computer Science, Information Systems, Information Technology Computer Engineering or similar field
  • 5+ years of experience as a Business Analyst, Business Systems Analyst, Senior Application Support or Senior Development positions.
  • Experienced in at least one of the following areas:
    • CRM/Customer Service solutions. Donor management, transaction processing and product fulfilment. (Donor Direct StudioEnterprise experience will be highly desired)
    • Customer Engagement: Direct Mail processing, Call Center (inbound and outbound), email campaigns.
    • Financial systems. All areas including AP, AR, GL, Fixed Assets, Purchasing and Reporting (Oracle Cloud Fusion ERP will be highly desired)
  • Knowledge and experience on financial transaction processing:
    • Payment gateways and credit card processing
    • Electronic Fund Transfers and ACH
    • Paypal
  • Highly proficient gathering and developing detailed business and functional requirements.
  • Excellent analytical skills so that a customer’s business needs are properly interpreted and translated into application and operational requirements
  • Demonstrated ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
  • Excellent written and oral communication skills effectively communicating in individual and group settings in all levels of the enterprise, from C-level position to end users as well as external vendors.
  • Strong knowledge of systems capabilities, software platforms, and processes.
  • Excellent analytical, critical thinking, and problem-solving skills.
  • Demonstrated report writing skills in either SQL Report Writer, Crystal Reports or other reporting or BI platform.
  • Working familiarity with writing SQL queries, creating database views, and reading/writing basic stored procedures.
  • Familiarity with the SDLC and software development.
  • Knowledge of different development languages and software architecture will be highly desired.
  • Proficient organizational and time management skills, multi-taking, and working under minimal supervision.
  • Strong attention to detail.
  • Proficiency with MS Office, MS Visio and other documentation and organizational tools.

 

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BROADCAST PRODUCER/VIDEO EDITOR - DALLAS, TX

August 1, 2019

 

TBN is the world's largest Christian television network and America's most-watched faith-and-family channel. Launched in 1973 with one small station broadcasting to the Los Angeles area, TBN today is a growing family of over thirty global networks reaching every inhabited continent with a broad range of inspirational, entertaining, and life-changing programming twenty-four hours a day.

 

The Role:

We are looking for a talented creative producer/editor with a dedication to style and story to join our team at our Dallas facility. Primary responsibilities will be to produce and edit a variety of projects from conception to completion and ensure timely delivery of finished projects that align with the ministry goals, brand voice, and creative vision. Must have a great sense of storytelling and pacing, especially when dealing with multiple projects and many hours of footage at once. Must be able to deal with talent in a professional manner and have good interview skills. Must exhibit leadership qualities when in the field.

 

Qualifications/Requirements:

 

  • 2-4 years of professional video editing experience 
  • Detailed working knowledge of Adobe Premier and Adobe After Effects. Experience with keying green screen is a plus 
  • Passion for creating content for our target audience 
  • Efficient Multi-cam editor (able to sync clips and cut) 
  • Experience with layering effects and alpha channel graphics 
  • Expert time and project management skills to handle multiple assignments and complete complex jobs under deadline pressure 
  • Strong ability to work in a high-stress, fast-paced daily TV environment while maintaining production standards and efficiency 
  • Meticulous attention to quality, detail and project organization 
  • Great working knowledge of finishing, formats, frame rates and codecs 
  • Flexibility to work occasional weekends for certain events

 

Education:

 

B.A. degree in film, or related field, or equivalent professional experience

 

Requested Materials:

Please provide samples of work that demonstrate creative, editorial and graphic sensibilities. Include samples of multi-cam editing if available.

 

 

 

VOD PLATFORM SPECIALIST - TUSTIN, CA

August 1, 2019

 

TBN is searching for a VOD Platform Specialist to join our growing marketing team to oversee TBN’s VOD platform. This individual will be responsible for all activities associated with distribution, promotion, and creation of compelling content for TBN’s video on demand platform and report to the Director of Marketing.  The ideal candidate would enjoy working with the marketing team to help continue building a strong, consistent following that aligns with the organization's goals and visions. The position will also be responsible for working with our content distributors to ensure timely and accurate airing of TBN shows, series, and original production pieces.

 

Responsibilities and Duties:

 

  • Manage and organize all videos on the TBN VOD platform 
  • Create and maintain consumer-facing product messaging and value proposition guidelines 
  • Adopt a viewer-centric approach to product planning by identifying, analyzing, an prioritizing user/segment needs 
  • Ensure that video thumbnails are engaging, inviting, and accurate to the subject matter in the video 
  • Maintain standards for metadata so that videos are easily searchable  
  • Work with video loggers to develop and improve video ingest processes 
  • Field and work to resolve user issues 
  • Responsible for periodic/monthly email updates regarding new content
  • Work with the marketing team to develop a content communication strategy
  • Creation and evaluation of attention grabbing video titles and compelling descriptions
  • End-user data analyzation for platform improvements (e.g. A/B testing of thumbnails)

 

Skill Sets:

 

  • Demonstrated ability to analyze data; create and execute optimization plans based on data analysis  
  • 2+ years’ experience with uploading content to video platforms like YouTube and Vimeo  
  • 1+ year customer service experience 
  • Basic understanding of how coding and API calls work 
  • Ability to write consumer facing copy  
  • Basic knowledge of Photoshop, Canva, or other photo editing tools 
  • Entrepreneurial spirit to find ways to continually grow the platform
  • Project management 
  • Firm knowledge of the OTT landscape

 

Pluses:

 

  • Knowledge of Google Ads 
  • Experience with HubSpot or with other marketing automation tools  

 

About TBN

Trinity Broadcasting Network (TBN) is the leader in faith-based television programming. We combine creativity and data to fulfill our mission of reaching as many people as we can with the life-changing Gospel of Jesus Christ. Headquartered in Orange County, California, we have over 30 24-hour television foreign partner networks reaching every part of the globe. TBN is a workplace committed to creating an environment where people can play a vital role in impacting the world and doing some of the best work of their careers.

 

 

to apply for current job opening(s)

 

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